Voicent Call Center Manager Enterprise 8 [Download]

Price: $2,499.00
(as of Apr 22, 2025 16:15:15 UTC – Details)

Automatically monitor and manage regulatory compliance and call center training and efficiency.
Language ‏ : ‎ English
Date First Available ‏ : ‎ June 6, 2013
Manufacturer ‏ : ‎ Voicent Communications
ASIN ‏ : ‎ B00D94FNOM

Auto pacing call volume based on current drop rate, agent availability, and campaign statistics
Whisper coaching feature allowing live-call coaching that is inaudible to customers.
Real-time campaign summary and report
Real-time call center performance monitoring
Turn on/off agent call recording